Privacy Policy

At Ecwidshops (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via payment gateway)

b) Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates, invoices, and support messages

  • Improve our website and customer experience

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraud and ensure security

3. Payment Security

We do not store your card or UPI details. All payments are processed securely through trusted third-party payment gateways that comply with security standards.

4. Sharing of Information

We may share your data only with:

  • Shipping and courier partners for delivery

  • Payment gateways for order processing

  • Legal authorities if required by law

We do not sell or rent your personal information to third parties.

5. Cookies

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze traffic and user behavior

You can disable cookies in your browser, but some features of the site may not work properly.

6. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for corrections or deletion

  • Opt out of marketing emails at any time

You can contact us for any privacy-related requests.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.